Privacy Policy

1. Introduction

Welcome to Uddipak Consultancy Pvt. Ltd. ("we", "us", "our"). We are based in India and provide services through our portal Crystal Atlas, accessible via www.pharmapolymorph.com ("Website").

We respect your privacy and are committed to handling your personal data responsibly. This Privacy Policy explains what personal data we collect, how we use it, with whom we may share it, and the choices available to you.

By using our website or Crystal Atlas, you agree to this Privacy Policy.

2. Data Controller

Uddipak Consultancy Pvt. Ltd., registered in India, with office at: D-107, Pavitra Enclave, Mansarovar to Ring Road, Tragad, Ahmedabad, Gujarat – 382470.

For any queries or requests, you may contact us at: support@pharmapolymorph.com

3. What Data We Collect

We may collect the following categories of personal data:

• Information you provide directly: name, email address, phone number, organization/institution, department, purpose of inquiry, and any documents you share.
• Automatically collected information: IP address, browser/device type, approximate geolocation, Website usage data (pages visited, time spent), cookies, and similar technologies.

4. How We Use Your Data

We use your personal data strictly for:

1. Service Provision: responding to inquiries, delivering requested services, sending relevant updates about Crystal Atlas or our offerings, requesting feedback, and communicating about new services or offers.
2. Website Operations & Analytics: maintaining, improving, and securing our website.
3. Communications: sending occasional updates, or service-related notices and newsletters (if any).
4. Legal & Safety: complying with applicable laws and protecting rights, property, and safety.

5. Cookies & Tracking

We use cookies and similar technologies to improve functionality, analyze traffic, and remember user preferences. You may disable cookies in your browser, though some features may not function properly.

6. Data Sharing & Third Parties

We do not sell personal data. We may share information only as needed:

• With trusted service providers (e.g., hosting, analytics, email tools).
• To comply with applicable laws or lawful requests.
• To protect the rights, safety, or property of our users or others.

7. International Transfers

Your personal data may be transferred and processed in countries outside your residence, including India, the EU, and the USA.

8. Data Retention

We retain personal data for as long as reasonably necessary for the purposes described or as required by law.

9. Your Rights

You may have rights to:

To exercise these rights, contact us at support@pharmapolymorph.com. We may ask for verification of identity, and we will make reasonable efforts to respond to valid requests in accordance with applicable law.

10. Security

We implement reasonable technical and organizational measures to protect personal data. However, no storage or transmission method is entirely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a new "Last updated" date.

12. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.